Nowadays, all sectors have increasingly emphasized on human rights.

The Company is also well aware of the potential impacts of human rights due to being quite a sensitive issue and can be linked to other issues that can affect the Company’s business operations.  The Company, therefore, has emphasized on respecting the human rights of its stakeholders in all activities of its core business throughout its value chain and has established the business operation guidelines to be consistent to the international human rights principles.  The Company is well aware that the human dignity and value must be protected so the Company has always adhered to human rights in its business operations. 


The Company is operating large-scale industrial cities that involve a huge number of stakeholders. Ineffective human rights risk assessment process throughout its value chain, the Company could be implicated in the human rights violations, and thereby directly affect its image and investor trust both domestically and internationally.


Effective human rights risk assessment throughout value chain will help reduce the risk in human rights violations in the activities of the Company, its suppliers, and contractors, positively reflect the Company's image and maintain stakeholder trust.

Management Approach

The Company has emphasized on human rights principles and has announced the “Human Rights Policy” as a guideline for practice for its Board of Directors, executives and employees of all levels to perform their duties by adhering to human rights principles in all business activities throughout the value chain including the communication and embedding respect for human rights at the corporate culture level in order to prevent the human rights violations of its employees, customers, suppliers, contractors and local communities due to their business operations throughout the value chain. In addition to the announcement of human rights policy as a formal practice guideline, the Company has complied with both domestic and international laws where the Company has the business operations and has applied the international human rights principles, humanitarian principles, the rights of International Labor Organization and the principles of the United Nations Global Compact (UNGC) as the guidelines for its implementation.

Furthermore, the Company has required its Board of Directors, executives and employees of all levels to be aware of the importance and the respect of human rights in all aspects of all individuals, either the employees, customers, suppliers, contractors, communities or society as a whole, as well as, the compliance with the laws of each country where the Company operating the business; and to support the compliance with the treaties that each country is obligated including avoiding the acts and participation in human rights violations or building negative impacts on human rights.

Additionally, the Company has extended the human rights accountability to its business partners, suppliers and contractors by encouraging its business partners, suppliers and contractors in its value chain to also respect the human rights and conduct their businesses according to the principles specified in its Supplier Code of Conduct.

The Company also has a "Whistleblowing Policy" together with various communication channels to provide the opportunities for its employees and stakeholders to be able to report clues or complaints related to any human rights violations which the Company has a prudent, fair and transparent procedure for considering and managing the complaints (Please see: Complaint procedures, Page XX). An employee breaching the human rights is considered violation of Company’s ethics and will be subject to disciplinary action according to the specified regulations and the legal punishment if such act is unlawful.
In 2021, the Company identified human rights issues that were important to stakeholders throughout the value chain and covered 90 percent of business activities. Although actions were taken to respond to or prevent human rights impacts arising from these issues, human rights due diligence has not completely been conducted in accordance with the UN Guiding Principles on Business and Human Rights yet. The Company plans to do this in 2023 to ensure that services, labor practices, treatment of business partners and suppliers, work environment, and joint investments will not have negative human rights impacts on stakeholders and to express our social and environmental accountabilities in another way.

Human Rights Due Diligence Progress

Implementation of Human Rights

StakeholderHuman Rights IssueCompany’s Implementation of Human Rights Impact Reduction

Statutory labor rights

  • Equality
  • Occupational safety
  • Freedom of association and negotiation
  • Treating employees with regard to human rights principle, statutory labor rights of the country where the Company operating the business and international human rights principles, especially for employee treatment with equality and non-discrimination in all dimensions
  • Providing occupational health and safety supervision in accordance with the occupational safety, health and environment policy
  • Establishing a welfare committee having employees as members of committee

Community statutory rights

  • Health and safety
  • Community participation
  • Monitoring and surveying the impacts of Company's operations on the surrounding communities and continuously implementing the projects and activities to mitigate the impacts of operations
  • Providing the opportunities for the communities to involve in expressing their opinions or filing their complaints via various channels including joining as committees to jointly supervise the well-being and overall environment in the areas

Customer statutory rights

  • Product quality and services
  • Safety
  • Customer confidentiality
  • Delivering quality, standard, safe and traceable products and services
  • Providing customer complaint channels and complaints management procedure
  • Strictly complying with the laws and safety regulations
  • Establishing customer confidentiality protection policy and measures
Supplier and Contractor

Supplier and contractor statutory rights

  • Health and safety
  • Rights of supplier’s labor
  • Strictly complying with the laws and safety regulations
  • Treating suppliers with equality, fairness, transparency and non-discrimination
  • Announcing Amata's Supplier Code of Conduct together with conducting human rights due diligence for each supplier’s and contractor’s business operations and establishing prevention measures and accountability for the impact of potential human rights violations

Framework on Children’s Rights Management

Throughout its business operation, the Company has strictly abided by ALL WIN philosophy with the objective of providing benefits to those related to the Company’s value chain and allowing them to grow with the Company sustainably in every dimension. Although children’s rights topic had not been elevated as material sustainability topic, but the expansion of the industrial estates operated by the Company in every area undoubtedly relates both directly and indirectly to the quality of life, opportunity and growth of the children living around both AMATA City industrial estates. Additionally, children’s rights have become an important concern internationally at present. Business operation must take into consideration the children’s rights throughout business value chain.

The Company adopted “Children’s Rights and Business Principles” (CRBP) defined by the United Nations Children’s Fund (UNICEF) as guidelines on business operation which respects children’s rights. It comprised four principles that the business would affect children, i.e. 1) Support of children’s survival; 2) Protection of children from violence; 3) Appropriate development; and 4) Opportunity for the children to participate. Operational framework was determined to become a perfect city which provides opportunities for the children and responds to CRBP principle as follows:

Safety City

to create a society which jointly protects and supports a safe survival: The Company announced the policy and supplier code of conduct which strictly prevent the use of child labor as well as has developed process of business operation which mitigates environmental effect on the society children are residing in, e.g. the development of a smart environment which helps mitigate greenhouse gas emissions, efficient waste management, and zero waste to landfill, etc.

Opportunities City

The Company has developed various infrastructure and facilities to provide equal opportunities for the children in the surrounding community to access the utilities and services such as schools, hospitals and shopping centers.


The Company cooperated with the business strategic partners in developing diversified learning and educational space in both industrial estates, e.g. water management learning center, smart classroom, and recreational public parks.


In 2021, there were no significant human rights complaints due to business activities from stakeholders and no human rights violations reported by suppliers, contractors, and customers.  The Human Resources Management Committee has reported progress on human rights performance and human rights complaints collected from various channels to the Corporate Governance Committee and Board of Directors.

In addition, training on “Business and Human Rights” was held on 11 March 2021 by speakers from the National Human Rights Commission to educate employees about basic human rights principles and human rights practices related to business. The training was attended by 101 executives and employees, accounting for 54.6 percent of the total employees.

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