The Company undertakes stakeholder engagement based on the AA1000 AccountAbility Principles (2018) to promote an inclusive and transparent process that supports informed decision-making. The Company has established policies and guidelines for the systematic engagement of all stakeholder groups, guided by the principle of Inclusivity, to ensure that stakeholders relevant to the Company’s business activities across the value chain are given appropriate and equitable opportunities to participate. This covers both internal and external stakeholders, including groups that may be directly or indirectly affected by the Company’s operations. The Company has assigned responsible functions for each stakeholder group and put in place systematic approaches to identify stakeholder needs and expectations through various communication channels. Engagement is carried out by the functions responsible for each stakeholder group.
The Company categorizes stakeholders within its value chain into nine groups based on the revised stakeholder definition under the GRI Universal Standards 2021. Stakeholders are defined as individuals or groups who are affected or may be affected by the Company's operations. These groups include employees, shareholders, customers, communities, suppliers and contractors, business partners, creditors, government agencies, and competitors. For further classification, the Company divides stakeholders into internal stakeholders, consisting of employees, and external stakeholders, which include shareholders, customers, communities, suppliers and contractors, business partners, creditors, government agencies, and competitors.
The Company identifies and categorizes stakeholders based on the impact of its operations across economic, social, environmental, and human rights dimensions, as well as the level of stakeholder interest and influence on the Company. This process informs the development of stakeholder engagement strategies, ensuring effective communication and tailored action plans for each stakeholder group, as outlined below.
The purpose of this stakeholder engagement is to identify and assess the positive and negative impacts that each stakeholder group has experienced, or may experience, as a result of the Company’s business activities across the economic, social, and environmental dimensions. This includes both actual and potential impacts, as well as human rights-related issues. The process also enables the Company to understand stakeholders’ expectations, needs, and concerns through a variety of channels and methods at least annually, in order to obtain comprehensive information that appropriately reflects stakeholder perspectives.
The Company uses information and feedback obtained through stakeholder engagement to analyze and prioritize material topics, taking into consideration both the significance of impacts on stakeholders and the significance of such matters to the Company’s business. The Company also places importance on responsiveness to significant issues and concerns by establishing appropriate measures and management approaches, and by integrating these matters into relevant strategies, plans, and operational processes.
All stakeholder engagement processes are conducted under the oversight of AMATA’s Sustainable Development Committee to ensure that the Company’s actions are carried out effectively and transparently, create long-term value for stakeholder groups in a balanced manner, and contribute to the Company’s overall sustainable development.
For the year 2025, details of the Company’s stakeholder engagement, relationship-building efforts, and ongoing initiatives are outlined as follows:
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